Substantial Internet Failure Impacts Many Sites and Applications

A large-scale web outage has impacted numerous online platforms and apps worldwide, as users experiencing problems getting online due to difficulties at the online infrastructure platform.

The disrupted services comprise Snapchat, the gaming platform Roblox, the messaging service Signal, and Duolingo, as well as a host of Amazon-managed operations like its main retail site and the Ring home security firm.

In the UK, Lloyds bank was disrupted as well as its subsidiaries Halifax and the Scottish bank, while there were further notifications of issues using the HMRC website on the start of the week. Additionally in Britain, multiple Ring customers turned to online platforms to report their doorbells were not working.

Solely in the United Kingdom, accounts of issues on specific apps totaled the thousands for every service.

Officials confirmed that the outage originated in the Atlantic coast of the United States at AWS, a division that supplies vital internet infrastructure for a host of businesses, who lease capacity on the company's servers. AWS is the world’s largest cloud computing service.

Soon after midnight (PDT) in the America (8 in the morning BST), officials reported “increased failure rates and delays” for the cloud services in a zone on the eastern US of the US. The ripple effect appeared to disrupt services globally, and the Downdetector site showing problems with the same sites in multiple continents.

Cisco’s Thousand Eyes, a tool that tracks web disruptions, additionally noted a surge in issues on the start of the week, with many of them found in the state of Virginia, the region of the AWS US-East-1 zone where the company stated the issues started.